Customer Service

Chisel and Charm customer care aims to make online shopping easier and worry free while still maintaining the lowest cost model to give you the best prices. If you need any guidance or have any questions or special needs please contact us first by email at info@Chiselandcharm.com.au and we promise to answer you, in detail, as soon as possible. We take all queries seriously and sometimes we need to contact suppliers for additional information which can delay our response. Alternatively, call us on 08 8395 9914 during business hours and one of our friendly staff will be happy to assist.

Why Shop From Us

  • 30 Day money back guarantee

  • Fast shipping

  • Genuine lowest prices

  • We source a lot of our products from wholesalers who supply the catering and hospitality industry and pass those savings on to our customers

  • When you are talking to us you are talking to the owners of the business

  • Family owned and operated business

  • Australian owned and operated, no overseas call centres to deal

  • Wholesale products not found in retail bricks and mortar stores

  • Fantastic customer service

  • We only use Australia Post or reputable Courier Companies